City: JSO computer systems scaled back after ‘suspicious activity’ flagged by cyber security sof...

Transcript

THE RISE PERSONNEL. BACK TO YOU. >> THANK YOU, JANE. DEVELOPING THIS MORNING, JACKSONVILLE SHERIFF'S OFFICE TAKING STEPS TO ADDRESS COMPUTER ISSUES THAT ARE IMPACTING SOME OF ITS SYSTEMS. WE ARE TOLD THOSE ISSUES WILL NOT IMPACT YOU IF YOU NEED TO CALL 9-1-1.

TO REPORT A CRIME. VERY IMPORTANT TO NOTE THERE. NEWS 4 JAX REPORTER BRIANNA ANDREWS IS LIVE THIS MORNING. BRIANNA, THERE ARE SOME LESS NOTICEABLE CHANGES, THOUGH, BECAUSE OF WHAT'S HAPPENING. >>MELANIE LAWSON: YEAH, WE'RE HERE AT THE JAIL AND SOURCES TELL NEWS FOR JAX TO DO SO IS HAVING SOME DIFFICULTIES WITH DISPATCH AND BOOKINGS.

NOW THE SUSPICIOUS ACTIVITY WAS FIRST DETECTED ON FRIDAY AND THE CITY SAYS IT QUICKLY DISABLED THE ACCOUNT AT THE CENTER OF THE ISSUE. >> NEITHER THE CITY NOR THE SHERIFF'S OFFICE IS CALLING THIS A RANSOMWARE ATTACK. WE'RE TOLD ACCESS IS LIMITED WHILE CYBERSECURITY TEAMS FINISH A DEEP DIVE THROUGH THE SYSTEM. NOW BECAUSE OF THAT PROCESS IS LIKE FILING ARREST, REPORTS WILL TAKE A BIT LONGER. BUT AGAIN, THIS IS NOT IMPACTING CALLS TO 9-1-1, ISSUES COME AS DUVAL COUNTY VOTERS PREPARE TO PICK THE NEXT SHERIFF.

WE SPOKE WITH MOST OF THEM ABOUT THE SITUATION. >> BELIEVE THAT THEY WILL FIGURE IT ALL OUT THERE. JUST THAT DEAL WITH THIS SORT OF THING ALL DAY EVERY DAY. SO. >> IT'S JUST A LITTLE BUMP IN THE ROAD.

>> WHAT HE SHOULD BURTON SAID, I COULD NOT OFFER INSIGHT WITHOUT HAVING THE SPECIFIC DETAILS OF THIS CURRENT SITUATION AT IS. SO UNFORTUNATELY IN TODAY'S WORLD, THESE ARE THE THREATS. ORGANIZATIONS MUST BE READY TO FACE. TONY COMING SAID THE POWER OUTAGE AT THE JACKSONVILLE SHERIFF'S OFFICE EXPERIENCE TODAY IS REMINDER OF THE NEED TO UPDATE IN HARDIN. THE AGENCY'S COMPUTER SYSTEMS.

WHEN CLARK SAID HE SURPRISED SO HAS MORE FIRE WALLS THAN ANY OTHER CITY SYSTEM HAS SURPASSED FDLE INSPECTIONS. BUT HE WAS UNAWARE OF THE SPECIFIC ISSUE TO GET. WATERS DID NOT COMMENT ON THE MATTER NOW. WE ALSO REACHED OUT TO THE FBI, THE JACKSONVILLE CYBER SECURITY TASK FORCE IS HELPING THE CITY AS A FIGURE OUT THIS